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TERMS AND CONDITIONS

FAQ

How do I know what is the right size of eyewear for my face?

When selecting new eye glasses, it is best to note down the frame size from your old pair of prescription glasses if they fit well on your face.

Most of the time these measurements would be engraved/Printed on the inside of your eyeglass temples (arm pieces) or behind the nose bridge area. For instance, these will be in the form of 48-19-190 where the first number represents the size of the lenses, the second number is the bridge size and the third is the temple length, also known as the arm length. In some cases, your frame may display a fourth number which refers to the height of your lens.

Eye Size : This is the horizontal width of the frame’s lens in millimeters. Usually, the eye size ranges from 40 mm to 60 mm.

Bridge Size : This is the distance between the two lenses in millimeters and typically ranges from 14 mm to 24 mm.

Temple Length : This is measured along the length of the temple from one end to the other and also includes the bend.

Your temple length can fall between 120 mm and 150 mm.

Lens Height : It is the vertical height of an eyeglass lens which is measured from the top to the bottom of the lens aperture of the frame. The B measurement is important for bi-focal lenses or progressive lenses.

In case the sizes are mentioned in Small, Medium and Large, refer to the chart below:

Fit Eyeglasses Sunglasses
Small 50 mm and below 55 mm and below
Medium 51mm–54mm 56 mm–64mm
Large 55 mm and above 65 mm and above

How do I confirm if my sunglass lenses are polarized?

With a few exceptions, almost all KOSCH sunglass lenses are Polarized. Please check the product description to validate this before your purchase. You can confirm if the lenses are Polarized by asking your local opticians to let you use their Polarization tester.

Alternatively, you could try this simple home test.
Turn your computer screen to its brightest setting. Most electronics have the same anti-glare technology as polarized glasses. You’ll be able to test the polarization by looking at the screen.

Open a white screen, because the brightness will make the effect of the test more prominent.

Put on your sunglasses. Once you’re in front of the computer, just put the sunglasses on like you’d normally wear them. Make sure you’re sitting directly in front of the screen.It might be helpful to elevate your computer screen to eye level if it isn’t already positioned there.

Tilt your head 60 degrees to the left or right. While you’re in front of the screen, tilt the top of your head to the left or right side of your body. If the sunglasses are polarized, the screen will appear to turn black due to the anti-glare properties cancelling each other out.

If one side doesn’t work, try tilting your head to the other side. If that doesn’t work, the sunglasses are not polarized.

What if I buy glasses & they don’t fit me?

We take responsibility and pride in making sure that every customer gets the perfect eyewear from us.
In the rare occasions that the eyewear doesn’t fit, relax. It is extremely easy for you to exchange or return the frames or sunglasses. If you face any difficulty, just call our Customer Care on +91 77100 07622.

We have a 7 days, no-questions asked return policy and provide money back or store credit on return. *Please refer to T&C of Return Policy for the same

Will the glasses have my prescription?

We do not dispense prescription lenses online at the moment .You can check our list of recommended opticians to find one near you.

How do I know my eyewear prescription?

An optometrist or ophthalmologist is qualified and can offer you the right lenses for your needs. Not only will he test and confirm your current prescription but he would also be able to guide you on the right technicality and quality of lens for your specific lifestyle.You also can check our list of recommended opticians to find one near you.

Is there any warranty on the KOSCH eyewear?

KOSCH is committed to quality. Every eyewear comes with a one year warranty, subject to the basic care in handling.

How many days will they take to deliver my eyewear?

We promise to deliver your purchases to you as quickly as possible. We dispatch your order within 48 working hours of order confirmation. Following this, it usually it takes 2-6 days to get delivered to you post-dispatch, based on your location. Click here to know more

I don’t like what I have purchased! What is your return policy?

We have a 7 days return policy. Click here to know more.

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Contact Us

If you have any questions or suggestions regarding these terms and conditions, please contact us at:

Iris Brands LLP
#704, Quantum Tower, Rambaug Lane,
Chincholi, Malad West,Mumbai-400064.
Tel : +91- 22-28834747
Customer Care : +91-7710007622
Email : info@irisbrands.in

Shipping:

Domestic Shipping (Orders Process Within 24-48 Business Hours):
Free Shipping on domestic orders over INR XXX. (Applies in Cart)

Standard Shipping (Delivery in 3-7 Days Avg) - INR XXX
Priority Mail: (1-3 business days depending on location) - INR XXX

International Shipping (Orders Process Within 24-48 Business Hours):
Standard International Shipping - INR XXX

Free Shipping on International Orders over INR XXX. (Applies in Cart)
TRACK YOUR ORDER (INTERNATIONAL)

International Customers Warning: Iris Brands LLP is not liable for shipping delays due to Customs and/or duties and taxes to the destination country.

International first class mail usually takes 1-2 business days to process after payment clears and a minimum 10-15 business days (2-4 weeks) for arrival. There is no detailed tracking for most first class International mail. Please allow additional delivery time for customs safety inspections, time varies per country. In delays due to international customs procedures.

International Customs Fees + Taxes:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.

Contact Us

If you have any questions or suggestions regarding these terms and conditions, please contact us at:

REFUNDS:

If you would like a refund, please ship the item(s) to:

Iris Brands LLP
Refunds Dept.

#704, Quantum Tower, Rambaug Lane,
Chincholi, Malad West,Mumbai-400064.
Tel : +91- 22-28834747
Customer Care : +91-7710007622
Email : info@irisbrands.in

Once we receive and inspect your returns, we will send you an email notifying if the return is approved or rejected.

EXCHANGES

If you would like to exchange your item(s), email us at info@irisbrands.in with the item number/sku (found at the end of the item title) and the item variation/color of the style that you want.*

ALL CLEARANCE ITEMS ARE FINAL SALE and cannot be exchanged.
PRODUCTS NOT AS DESCRIBED:

At Iris Brands LLP, we build amazing fashion products at great prices but we understand that sometimes, things just don’t work out as planned.

If you happen to receive adefective/damaged item, we apologize for this inconvenience but please do email us at info@irisbrands.in and we'll resolve the problem with you immediately.

Consider Your Face Shape

The first thing to keep in mind is to check if your face is round, square, heart-shaped or oval. Depending on that you can play with the shape of your glasses. The goal is to find a pair of eyeglasses that contrast with your facial shape and contours. Bringing some symmetry to a round face, or some curvature to a structured face.

Square Face And Triangle Shape

A square face has more angular lines with equally wide cheekbones, forehead and jaw. A triangle face is widest at the jaw and gradually narrows through to the forehead.

  • What To Try

    Picking an eyewear for squarish faces can be tricky. Your aim should be to soften the angularity of the face. Square faces tend to look broader, so avoid getting a bold bridge. Add a thinner and rounder frame to balance the structure in your face. The same goes for Triangle shaped faces.

  • What To Avoid

    When your face is already squarish and structured, bringing in more structure can look overbearing. Draw attention to your angular features, and avoid boxy eyeglasses.

Round Face

A round face has softer angles with slightly wider cheekbones and an equally wide forehead and jaw.

  • What To Try

    Opt for eyewear that are either squarish or rectangular. This way you can make the face appear slimmer and more structured. Therefore adding a sort of balance to the round features.

  • What To Avoid

    Avoid any pair of Eyeglass Frames that accentuate the roundness in your face. Avoid round glasses or frameless circular features.

Oval Face And Heart Shape

An oval face has slightly wider cheekbones and a gentle narrowing at the forehead and jaw. A heart face is widest at the forehead and gradually narrows through to the jaw.

  • What To Try

    Oval face shape is probably the easiest face shape to choose frames that work best. The Eyeglass Frames that suit an oval face is wide ones with a broad bridge. It will accentuate the broadest part of the face. The same goes for Heart shaped faces.

  • What To Avoid

    When choosing a frame, don’t go overboard and get the widest one. It will make your jaw appear smaller. Taking a frame too big for your face can even cover up more of your face instead of accentuating your shape.

Sizes

When selecting new eye glasses, it is best to note down the frame size from your old pair of prescription glasses if they fit well on your face.

Most of the time these measurements would be engraved on the inside of your eyeglass temples (arm pieces) or behind the nose bridge area. For instance, these will be in the form of 48-19-190 where the first number represents the size of the lenses, the second number is the bridge size and the third is the temple length, also known as the arm length. In some cases, your frame may display a fourth number which refers to the height of your lens.

Eye Size : This is the horizontal width of the frame’s lens in millimeters. Usually, the eye size ranges from 40 mm to 60 mm.

Bridge Size : This is the distance between the two lenses in millimeters and typically ranges from 14 mm to 24 mm.

Temple Length : This is measured along the length of the temple from one end to the other and also includes the bend.

Your temple length can fall between 120 mm and 150 mm.

Lens Height : It is the vertical height of an eyeglasses lens which is measured from the tip to the bottom of the lens aperture of the frame. The B measurement is important for bi-focal lenses or progressive lenses.

In case the sizes are mentioned in Small, Medium and Large, refer to the chart below:

Fit Eyeglasses Sunglasses
Small 50mm and below 55mm and below
Medium 51mm–54mm 56mm–64mm
Large 55mm and above 65mm and above